From the measurement desk
Written for the question you actually typed.
Each piece answers one practice question in the practice's words, with the measured data we have and arithmetic anyone can check.
New patients book and then no-show their first visit — way more than existing patients. Why?
The first-visit gap is different: cooling resolve, an unmanaged wait, and a paperwork wall existing patients never face. The mechanics, measured.
What actually belongs in a new-patient intake form?
Everything compliance needs, nothing the first visit doesn't — and the delivery rules that matter more than the question count.